Privacy Policy

Last updated: July 23, 2026

Eva Hilderbrand Notary respects the privacy of website visitors and clients. This Privacy Policy explains the information that may be collected through this website, appointment-request forms, feedback forms, and service-related communications; how that information may be used and shared; how it may be retained; and the choices available to visitors and clients.

This website is intended for notary-service inquiries, appointment preparation, scheduling, payment and receipt administration, customer feedback, and related business communication.

For purposes of this Privacy Policy:

“Eva Hilderbrand Notary” refers to the business and its website, communication, scheduling, payment, and administrative operations.
“The Notary Public” refers to Eva Hilderbrand when acting in her official capacity as a commissioned Texas Notary Public or Texas Online Notary Public.

This Privacy Policy applies to information collected directly by Eva Hilderbrand Notary. It does not govern the independent privacy practices of third-party websites, payment processors, communication providers, or Remote Online Notary platforms accessed through external links or service referrals.

Information That May Be Collected

Eva Hilderbrand Notary may collect information that a visitor or client voluntarily provides, including:

Name, phone number, email address, and preferred method of communication
Requested service type
General document category
Number of documents
Number of signers
Requested appointment date
Preferred appointment time
Time zone
Appointment address or general location
Information about identification readiness
Witness requirements
Language preference
Signer location
Technology readiness
Document completeness or readiness
Information about whether a document contains notarial wording
Additional notes, questions, or special-location information submitted with an appointment request
Optional documents uploaded for appointment preparation
Customer-feedback information, including how a client heard about the business, satisfaction ratings, comments, areas for improvement, and permission to follow up
Payment status, transaction information, invoice information, and receipt records
Records of calls, text messages, emails, and other service-related communications

The website, Wix, and connected service providers may also automatically collect limited technical or website-usage information, including:

IP address
Device information
Operating-system information
Browser type
Cookie or similar technology identifiers
Referring website or advertisement
Pages viewed
Website interactions
Form-submission information
Conversion information
General website-performance information
Website-security information
Analytics information

Visitors and clients should not submit government identification images, identification numbers, Social Security numbers, banking information, credit-card information, medical records, account passwords, or other highly sensitive information through a general website form, ordinary email, or text message unless the information is specifically requested through an appropriate method.

How Information May Be Used

Eva Hilderbrand Notary may use collected information to:

Review and respond to notary-service inquiries
Determine whether a mobile or Remote Online Notary request appears ready for the next step
Confirm the requested service, number of signers, document readiness, identification readiness, location, witness needs, and technology requirements
Provide availability and estimated pricing
Send appointment confirmations and reminders
Provide receipts and service-related follow-up
Communicate by phone, text message, or email regarding a requested service
Prepare for, schedule, perform, or document an appointment
Route an eligible Remote Online Notary request to an approved platform
Process authorized payments
Issue invoices and receipts
Maintain appropriate appointment, journal, compliance, insurance, customer-service, accounting, and tax records
Respond to customer feedback
Improve website functionality and client experience
Prevent misuse
Investigate concerns
Protect clients and the business
Support website and business security
Measure website, advertising, and communication performance when analytics or advertising tools are enabled
Comply with applicable legal, regulatory, platform, insurance, accounting, tax, security, or recordkeeping obligations

Information submitted through an appointment request will not be used to provide legal advice, prepare legal documents, select a notarial certificate, or determine the legal sufficiency, legal accuracy, legal effect, enforceability, or suitability of a document.

Calls, Text Messages, and Emails

When an appointment request is submitted and the required communication consent is provided, the visitor or client authorizes Eva Hilderbrand Notary and the Notary Public to make contact regarding the request by phone, text message, or email.

Service-related communications may include:

Questions about the requested appointment
Availability and pricing information
Appointment confirmations
Appointment reminders
Document-readiness questions
Identification-readiness questions
Witness-related questions
Technology-readiness questions
Payment information
Invoice or receipt information
Appointment updates
Customer-service follow-up
Review requests

Standard message and data rates may apply.

A visitor or client may request that nonessential text messages or emails stop. Depending on the status of the service request, limiting communication may prevent Eva Hilderbrand Notary from confirming or completing the appointment.

Consent provided through an appointment-request form will not be treated as blanket consent for unrelated automated marketing communications.

How Information May Be Shared

Eva Hilderbrand Notary may share information only when reasonably necessary to:

Operate the website
Respond to a service request
Prepare for or complete an appointment
Process an authorized payment
Maintain required business or notarial records
Protect a client or the business
Prevent fraud or misuse
Comply with applicable legal or regulatory obligations

Information may be provided to or processed through:

Wix and connected website tools used for hosting, forms, scheduling, communication, storage, analytics, security, and website operation
Payment processors or financial institutions used to process authorized payments or provide invoices and receipts
An approved Remote Online Notary platform when a client is screened and routed to an online appointment
Email, telephone, or text-message providers used for appointment-related communications
Accounting, tax, insurance, legal, technology, security, or other professional service providers when reasonably necessary
Government, regulatory, law-enforcement, court, or other authorized parties when disclosure is required by law or reasonably necessary to prevent fraud or protect legal rights, safety, or security

Eva Hilderbrand Notary does not sell or rent appointment-request information, uploaded documents, or customer contact information provided directly to the business.

Service providers acting directly on behalf of Eva Hilderbrand Notary are expected to process information for appropriate business or contracted purposes. However, certain third-party platforms may independently collect and process information under their own terms, privacy policies, technologies, and legal obligations.

Eva Hilderbrand Notary does not control every independent use, disclosure, security, or retention practice of a third-party provider.

Remote Online Notary and NotaryLive

When a request appears eligible for Remote Online Notarization, the client may be directed to NotaryLive or another approved Remote Online Notary platform.

Information submitted directly to the Remote Online Notary platform is governed by that platform’s terms and privacy policy.

Depending on the service and applicable legal requirements, the platform may independently collect or process:

Account information
Contact information
Documents uploaded for notarization
Government-issued identification
Identity-verification information
Credential-analysis results
Identity-proofing results
Electronic signatures
Audio communications
Video recordings
Written session communications
Session dates and times
Session records
Audit-trail information
Device information
Browser information
IP-address information
Cookie information
Website-usage information
Payment or transaction information

The platform may use its own identity-verification providers, storage providers, analytics tools, payment providers, technology vendors, or other service providers.

Eva Hilderbrand Notary and the Notary Public may not receive or control every category of information collected directly by the Remote Online Notary platform.

Clients should review the platform’s current terms and privacy policy before using the platform.

Document Uploads

Optional documents uploaded through the Eva Hilderbrand Notary website may be used to:

Review appointment readiness
Identify missing pages or information
Confirm whether a request appears appropriate for mobile or Remote Online Notary service
Prepare for the requested appointment
Complete the requested service when authorized and appropriate

An optional website upload does not automatically become an official notarial record or public record merely because it was submitted through the website.

Visitors and clients should not upload identification cards, Social Security numbers, banking information, credit-card information, medical records, passwords, or other highly sensitive information unless the information is specifically requested through an appropriate method.

Uploading a document does not create an attorney-client relationship and does not constitute legal review.

Eva Hilderbrand Notary and the Notary Public do not review documents for legal sufficiency, legal accuracy, legal effect, enforceability, or suitability for the signer’s intended purpose.

The Notary Public does not prepare legal documents, select notarial certificates, or provide legal advice.

Storage and Retention

Website inquiries, feedback submissions, service-related communications, and optional document uploads will be retained only as long as reasonably necessary to:

Review or respond to a request
Prepare for or complete an appointment
Resolve a service, payment, or security issue
Maintain appropriate business, accounting, tax, insurance, or customer-service records
Satisfy applicable legal, regulatory, platform, security, or recordkeeping obligations

Information that is no longer reasonably necessary may be deleted or disposed of using reasonable methods.

Official Texas notarial records are treated differently from ordinary website inquiries and optional document uploads.

Traditional notary record-book entries maintained by the Notary Public will be retained until at least the tenth anniversary of the date of the notarization.
Remote Online Notary electronic records, including required audio-video recordings and required backup recordings, will be retained for at least five years after the date of the online notarization.
Records may be retained longer when required by law, platform terms, contract, insurance obligations, a legal hold, or another legitimate business requirement.

Certain traditional and online notarial records are public information under Texas law and may be provided in response to a proper request and payment of any authorized fees.

Biometric information, identification-card images, and certain confidential identity-proofing information are subject to special disclosure restrictions.

Optional website uploads and ordinary appointment communications do not automatically become public records merely because they relate to a notarization.

Cookies, Analytics, and Advertising Technology

This website may use cookies and similar technologies to support:

Essential website functions
Website security
Form submissions
Scheduling
Communication
Remembering website preferences
Performance measurement
Analytics
Advertising
Conversion measurement
Visitor experience

Essential cookies may be placed because they are necessary for the website or a requested feature to function.

When optional analytics or advertising services are enabled, Wix, Google, or another connected provider may receive:

Device information
Browser information
IP-address information
Referral information
Advertising-interaction information
Website-usage information
Conversion information

Such information may be processed according to the provider’s own terms and privacy practices.

Visitors may be able to manage optional cookie categories through the website’s cookie controls, when available, or through browser settings.

Blocking cookies may affect certain website features, analytics, advertising measurement, or form functionality.

Data Security

Eva Hilderbrand Notary uses reasonable administrative, technical, and physical measures intended to protect personal information against:

Unauthorized access
Misuse
Loss
Alteration
Unauthorized disclosure

However, no website, email system, text-message service, online platform, transmission method, or storage system can be guaranteed to be completely secure.

Visitors and clients should not send highly sensitive information through ordinary email, text message, or a general website form unless specifically instructed to use an appropriate method.

Third-Party Websites and Services

This website may contain links to independently operated third-party websites or services, including:

NotaryLive
Google Reviews
Yelp
Payment providers
Social-media services
Other external resources

Those third parties maintain their own terms, privacy policies, security practices, cookie technologies, and data-retention rules.

Eva Hilderbrand Notary and the Notary Public are not responsible for the privacy or security practices of an independently operated third-party website or service.

Privacy Choices

A visitor or client may contact Eva Hilderbrand Notary to:

Ask what personal information is reasonably maintained about the individual
Request correction or updating of inaccurate contact or appointment information
Request deletion of information when deletion is reasonably available and legally permitted
Ask how information was collected, used, shared, secured, or retained
Request that nonessential service-related text messages or emails stop
Ask about available cookie or website-privacy controls

A request may be limited or denied when information must be retained or disclosed because of:

An active or recently completed appointment
Payment, invoice, accounting, or tax records
Insurance or legal matters
Fraud-prevention or security concerns
A legal hold
A subpoena
A court order
A regulatory request
Mandatory traditional or Remote Online Notary recordkeeping
The lawful public-record status of an official notarial record
A third-party platform’s independent retention obligations

The request should contain enough information for Eva Hilderbrand Notary to identify the relevant inquiry or appointment.

Eva Hilderbrand Notary may need to verify the requester’s identity before providing, correcting, or deleting personal information.

Children’s Privacy

This website is not directed primarily to children under 13.

A parent, legal guardian, or other authorized adult should submit an appointment request involving a minor.

Third-party platforms, including Remote Online Notary platforms, may impose their own minimum-age and participation requirements.

Contact Information

To submit a privacy question or request, contact:

Eva Hilderbrand Notary

Email: evahilderbrandnotary@gmail.com

Phone: 210-237-1642

Policy Updates

Eva Hilderbrand Notary may update this Privacy Policy when website features, service providers, business practices, legal requirements, or recordkeeping obligations change.

Changes will take effect when the revised Privacy Policy is posted on the website.

The “Last updated” date at the top of the page will identify the most recent revision.

Visitors and clients should review this page periodically to remain informed about how information is collected, used, shared, protected, and retained.